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Data protection

Thank you for visiting our website and for your interest in our company and our products. Our our site, we guarantee that your privacy and your personal data are protected because we collect, process and use your personal data in accordance with the content of this data protection statement as well as the relevant data protection laws applicable in Germany.

You can visit our website without telling us who you are: you will be anonymous to us. To be able to display our website, you are only obliged to provide the data that are transmitted by your browser to our server (see "Logfiles").  Additional personal data will only be stored if you voluntarily enter them on the website or use the corresponding functions, such as when you register for our newsletter or request information.

Newsletter, contact and requesting informational material
If you subscribe to our electronic newsletter, you consent to our storing and using your e-mail address with the purpose of sending you the newsletter (article 6, paragraph 1, sentence 1, letter a of the GDPR).  Your data will not be shared with third parties.  You can withdraw your consent to receive our newsletter for the future and thus unsubscribe at any time.

You can enter your personal data (title, first name, last name, email address) on our website to contact us.  These data are used and stored exclusively with your consent for the purpose of processing your message (article 6, paragraph 1, sentence 1, letter a GDPR).  They are not used for other purposes or shared with third parties unless you give your explicit consent.

When you order brochures or other material from us, you consent to Dr. Willmar Schwabe GmbH & Co. KG saving and using your address data for the purpose of sending you the material you requested (article 6, paragraph 1, sentence 1, letter a GDPR).  If you order "further material from Dr. Willmar Schwabe GmbH & Co. KG", we will continue to send you information about Dr. Willmar Schwabe GmbH & Co. KG products by post without having expressly requested it, and you consent to your address data being stored and used for this purpose (article 6, paragraph 1, sentence 1, letter a GDPR).  Your data will only be shared with third parties who have been commissioned for this purpose.  Otherwise, your data is not shared with anyone else.  You can withdraw your consent at any time from that moment forward.

In the event that you receive material from the Dr. Willmar Schwabe GmbH & Co. KG company and do not wish to receive it anymore, you may withdraw your consent at any time to have further material sent to you and for your personal data to be used for these purposes.

Online opinion polls
Whenever we feature an online opinion poll on this website, we do not collect any personal data. The opinion poll is carried out anonymously and cannot be traced back to you. The information collected will be used exclusively for the further development of this website and will not be shared with third parties. 
 

Location function to find a pharmacy nearby 
If you would like to find the nearest pharmacy that stocks our products, you can click on the "Find a pharmacy near you" function to activate it. In doing so, you consent for us to use the IP address transmitted by your browser to determine your approximate location so our website can display the nearest pharmacy (article 6, paragraph 1, sentence 1, letter a GDPR). We determine your approximate location by comparing it with common IP databases. The accuracy of pinpointing your location can vary greatly with this procedure. We only collect and use your IP address for determining your location if you click on the "Find a pharmacy near you" function, and then we only do so for the purpose of displaying the nearest pharmacy. 

After calling up the function, you have the option of initiating a more precise location by clicking on a phrase such as “determine my exact location" or “locate exactly." In this event, with your consent, the geolocation API of your web browser is used (article 6, paragraph 1, sentence 1, letter a GDPR). If you are using a device with GPS support (e. g. a smartphone), your current location can be determined even more precisely using the GPS module. 

Instead of using a localisation via geolocation API or GPS, you also have the option of searching via postal code or address data.

We collect and use your location data via the geolocation API of your web browser or the address you have entered only if you click on a more precise location or enter these data directly.  We use these data to display the nearest pharmacy. 

If you wish to be navigated to the nearest pharmacy, the location data that have been determined are transferred as geo-coordinates - based on the settings of your device - to a map-service provider (e. g. Google Maps or Apple maps) and entered there as starting coordinates.  We will not transfer further personal data. 

Please note that when using the services of the map provider (e. g. Google Maps or Apple maps) by the respective operator of the services, further data may be collected or evaluated, and we have no influence on this (e.g. IP address and the data listed under "Logfiles").  For more information about the purpose and scope of data collection and how data are processed by the third party provider, please refer to their privacy policy.  There you can also find additional information about your rights and setting options to protect your privacy:

  • Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA; https://policies.google.com/technologies/partner-sites?hl=en.  Google is certified in compliance with the EU-US Privacy Shield.
  • Apple, Inc, Apple Park, 1 Apple Park Way, Cupertino, California, U.S.; https://www.apple.com/privacy/.  Data processing is handled by Apple Distribution in Ireland.  The company states that there are "standard terms and conditions for the international transmission of personal data collected in the European Economic Area or in Switzerland" between the distribution in Ireland and Apple, Inc.

If necessary, we evaluate the information entered in the postal code and address fields anonymously for error analysis. We will not link these data to personal data or other kinds of data.  

Social bookmarks
We hope you enjoy our website and would like to recommend it to others. If you choose to do so, you can use a function under "Recommend” known as social bookmarks.  When you click on a social bookmark button, we will open a new window to notify you that you are leaving our website after clicking the social bookmark button again: personal data such as your IP address, referrer, timestamp and browser software will then be transferred to the respective operator of the social bookmark service.  By clicking the button again, you expressly consent to the transfer of these data for the purpose of using the social-bookmark function (article 6, paragraph 1, sentence 1, letter a GDPR).  Please note that once the data have been transferred, we have no influence on how they are handled by the respective operator of the social bookmark service and that this issue is also beyond our sphere of responsibility. Additional information about how each social bookmark service processes data can be found in its respective data-privacy information. 

Cookies
We use something known as cookies on our website. Cookies are small text files that are sent to your computer during your visit to our website: they enable us to identify and recognize your browser as a visitor to our site. 

Temporary cookies are automatically deleted when you close your browser. In particular, this includes session cookies, which store something called a session ID; this allows different requests from your browser to be assigned to the same common session.  As a result, your computer can be recognized when you return to our website.  Session cookies are deleted when you log out or close your browser. 

Persistent cookies are automatically deleted after a specified period which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.  This information is used to optimize our website and to offer you greater convenience when you visit it. In some cases, cookies are also used to provide you with specific information about our products on websites of other providers.  To this end, we also cooperate with external service providers who are allowed to use information from cookies exclusively for these purposes. The legal foundation for this data processing is Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR.

Any further use of information from cookies does not take place unless another use is described in this data protection declaration.  Cookies are absolutely harmless for your computer and cannot run programs or transmit viruses.  Their function is to make your visit to our site more user-friendly and effective.  You can set your Internet browser to notify you when a web server wants to send you a cookie.  You can then accept or reject the cookie.  You can configure your browser settings as you wish and can refuse to accept third-party cookies or all cookies, for example.  Please note that in such cases, you may not be able to use all functions of this website.  More information about this topic is available in the help system of your Internet browser. 

Logfiles
Each time you access our site, we collect the following information about your computer:  your computer's IP address, your browser's request and the time of this request.  In addition, the status and the amount of data transferred are recorded in the context of this request, as well as product and version information about the browser used and the operating system of your computer.  We also record the website from which you accessed our site.  The IP address of your computer will only be stored for the duration of your use of the website and will be deleted immediately afterwards or made anonymous by abbreviating it.  The remaining data are stored for a limited period of time.  We use these data to operate our website, especially to identify and correct errors on the website, to determine how much the website is used, and to make adjustments or improvements (legal foundation: article 6, paragraph 1, sentence 1, letter f GDPR).

Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google").  Google Analytics uses cookies, i.e. text files placed on your computer, to help the website analyse how users use the site.  The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.  However, if you enable IP anonymization on this website, your Google IP address will first be previously abbreviated by Google within EU member states or in other contracting states of the EEA Agreement.  The full IP address is only transferred to a Google server in the US in rare cases and abbreviated there.  

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide the website operator with further services associated with website and internet use.  The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.  You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please be advised that if you do so, you may not be able to use the full functionality of this website.  

You can also prevent Google from collecting the data generated by the cookie and relating them to your use of the website (including your IP address) and from processing these data by Google by downloading and installing the browser plugin available under the following link: tools.google.com/dlpage/gaoptout. As an alternative, you can also set an opt-out cookie by clicking on the following link: disable Google Analytics by opt-out cookie.

This website uses Google Analytics with the extension "_anonymizeIp ()".  As a result, IP addresses are further processed in an abbreviated form in order to rule out the possibility of linking them directly to individuals. 
This website uses Google Analytics reports about demographic characteristics which use data from Google's interest-based advertising and third-party visitor data (e. g. age, gender and interests).  These data cannot be traced back to a specific person and can be deactivated at any time via the ad settings.

We use Google Analytics to analyze the use of our website and improve it on an ongoing basis.  We can improve our offer and make it more interesting for you as a user.  For the exceptions in which personal data is transferred to the USA, Google is subject to the EU-US Privacy Shield.  The legal foundation for data processing is Article 6 Paragraph 1 Sentence 1 of the GDPR.  Further information about how Google processes data can be found in Google's data privacy policy: policies.google.com/privacy.

Third-party embedded content (such as Google Maps, YouTube, etc.) 
If third-party content such as Google Maps, Google Fonts or YouTube is displayed on our website, your IP address and the content displayed under "Logfiles" must be transferred to the third-party provider to make this content available and to display it in your browser.  We have no influence on how the third-party provider processes data.   

If you are logged in to the third party with a user account, the third party may associate your user behaviour with your user account.  The third-party provider may store your data as a user profile and use them for the purposes of advertising, market research and/or its website design as appropriate. If you wish to object to the creation of these user profiles, you must address your complaints to the third-party provider.  

For more information about the purpose and scope of data collection and how data are processed by the third party provider, please refer to their privacy policy.  There you can also find additional information about your rights and setting options to protect your privacy:  

Withdrawing consent and objecting to data processing
If you have given us your consent, you can withdraw it at any time effective from that moment on.  Please send your request to: info(at)schwabe.de.  If you would like to use another means of communication, please use the contact data under “Site information.”

To the extent to which we base the processing of personal data on a balance of interests, you have the right to object to our processing your data.  This is the case if processing is not necessary in particular to fulfil a contract with you, which we describe in the following explanation of the functions.  If you do voice an objection in this case, we request that you explain why we should not process the personal data as we have.  In the event of a justified objection, we will review the situation and either stop processing the data, modify our approach, or inform your about the compelling reasons why these data must remain unaffected, in which case we will continue processing.

You can object to our processing your personal data for the purposes of advertising and data analysis at any time.

You can revoke your consent or send us your objection at the following address: info(at)schwabe.de.  If you would like to use another means of communication, please use the contact data under “Responsible party”.

Your rights

You have the following rights with regard to how we treat your personal data:

  • The right to information,
  • The right to correction or deletion,
  • The right to restrict data processing,
  • The right to object to data processing,
  • The right to data transferability.

Furthermore, you also have the right to complain to a data protection supervisory authority about our processing of your personal data.

Responsible party
Our data-compliance officer can be reached at info(at)xdsb.de or at our mailing address care of “der Datenschutzbeauftragte” (the data-compliance representative).

Our areas of competence

To subject Phytopharmaceuticals

Phytopharmaceuticals

Phytopharmaceuticals are medicines with active substances that are made exclusively using plants or parts of plants. Our phytopharmaceuticals must uphold the same standards as chemical and synthetic drugs.

 

To subject Homeopathy

Homeopathy

Homeopathy is an efficacious yet gentle treatment based on stimulation and regulation. Homeopathic preparations stimulate the body to "regulate" itself from illness back to health with the help of its inherent healing abilities.

 

To subject Nutritional supplements

Nutritional supplements

Our premium-quality nutritional supplements offer natural solutions that support a contemporary and health-oriented lifestyle. By taking our nutritional supplements, you help benefit your health with the power of nature.